So… this post is a heads-up for FB users and a request for assistance if anyone has a solution to my dilemma.
A few months back, the email address I had used to create my FB account years ago ceased to exist. Indeed, the entire server ceased to exist. No problem, I changed my email with FB, along with many other sites, was receiving notifications from FB at the new address, and I thought all was well.
I should mention that not only is FB my primary contact with friends and family, I have also spent multiple hours every day, for the past 4 or 5 years building a following on several FaceBook pages, Retired as I am, this gave me a reason to get put of bed in the morning, feeling I could still contribute something, and I have truly enjoyed that work.
Then, one day, I was asked to log in to my FB account cold; I had forgotten the password because it had been years since I needed to know it, so I put in my (new) email address, which they clearly had on file, for them to send me a new password. THAT ADDRESS DID NOT MATCH ANY ACCOUNT, so they say.
I was asked to get a code from 3 trusted users to verify my identity, which I did…sent them in, they said my identity was verified, let me give a new password and they sent to confirmation to continue to log in TO THE ORIGINAL ADDRESS WHICH NO LONGER EXISTS. I have been told that FB does that as a security measure. I am locked out. FB help is no help, they didn’t even answer me.
Now, I am an orphan. I no longer know what my friends and family are up to; I cannot even reach my 15,000+ followers at Imagine Yourself Happy or my 7500+ followers at my peace page, Seasons for Peace and Nonviolence Tucson, to let them know why I have disappeared – and I have lost all that work and time.
I feel completely isolated since my social contacts have grown more and more to include only those I knew on FB. I am 76 years old and I live about 20 miles outside of town with my husband and our dog. My hearing loss makes phone conversations difficult for everyone. I have a bad back and poor vision and I don’t drive into traffic. Luckily my DH helps me get where I need to go…but he has a busy life…and actually, the worst part is losing the feeling of PURPOSE I used to have when I got up in the morning.
Now, i do understand that my life purpose is not to share my thoughts on FB, but as an elder, I had found a meaningful outlet for my creativity, a reason to dig deep for meaning and insights as i shared my process and my story hoping to help and inspire others…and to know that many eyes had seen and appreciated my work.
So, I am asking for technical help if anyone knows what to do or how to contact a human being at FB, and good juju as I go about working through these issues.